Refund policy
Refund and cancellation policy
Once you have enrolled in a Program, we do not offer refunds for change of mind. Due to our need to commit to venues and/or other arrangements in advance, exceptions to this policy cannot be made for any reason.
If there are extenuating circumstances that prevent your participation in a Program, you must notify us in writing and we will consider a partial or full refund or credit in our absolute discretion.
You may nominate another person to take your place in a Program if you are unable to attend and we expressly agree to the transfer. However, once you have commenced the Program and participated in the first workshop, the Program may not be transferred.
When we may cancel
Whilst we will endeavour to avoid cancellation of workshops or online meetings, we do reserve the right to cancel at any time and for any reason. If we must cancel, we will use reasonable efforts to reschedule to a convenient date and time for all participants. You will not be entitled to compensation for any loss, expense or damage or for any loss of time or inconvenience, which may result from such cancellation.
Once you have enrolled in a Program, we do not offer refunds for change of mind. Due to our need to commit to venues and/or other arrangements in advance, exceptions to this policy cannot be made for any reason.
If there are extenuating circumstances that prevent your participation in a Program, you must notify us in writing and we will consider a partial or full refund or credit in our absolute discretion.
You may nominate another person to take your place in a Program if you are unable to attend and we expressly agree to the transfer. However, once you have commenced the Program and participated in the first workshop, the Program may not be transferred.
When we may cancel
Whilst we will endeavour to avoid cancellation of workshops or online meetings, we do reserve the right to cancel at any time and for any reason. If we must cancel, we will use reasonable efforts to reschedule to a convenient date and time for all participants. You will not be entitled to compensation for any loss, expense or damage or for any loss of time or inconvenience, which may result from such cancellation.